Infrastructure
Hosting and storage
Subprocessors
Clickronix Subprocessors
Service providers used to operate Clickronix.
Clickronix may engage vetted providers to host, secure, support, communicate, and process payments for the service. The categories below describe the types of providers that may support the platform and the safeguards applied to them.
Current disclosure status
The categories below summarize the operational areas where Clickronix may use service providers. Where a customer or reviewer requires additional detail, Clickronix can provide current production-vendor information through its support and trust workflows.
| Category | Purpose | Data |
|---|---|---|
| Cloud infrastructure | Application, database, storage, backups | Account and service data |
| Edge/security network | DNS, CDN, DDoS and web security | Network and request metadata |
| Email communications | Transactional and support messages | Email and message metadata |
| Payment processor | Subscriptions and payments | Billing identifiers; card data handled by processor |
| Monitoring/support | Error, uptime and customer support | Logs and support content as configured |
Vendor safeguards
Clickronix requires providers to process data only for contracted services, maintain appropriate security, protect confidentiality, and support applicable data-protection obligations.
Clickronix workflow
How service providers support
How service providers support
Clickronix operations
Clickronix works with carefully selected provider categories for hosting, security, communications, billing, and support, while applying clear safeguards around access, purpose, and oversight.
Security
Edge and protection
Support
Service and monitoring
Payments
Billing operations
Provider review
Controlled workflow
Controlled selection
Providers are selected according to the operational service required by the Clickronix platform.
Limited purpose
Provider access is restricted to the specific hosting, security, billing, communication, or support function being delivered.
Safeguarded access
Contractual, confidentiality, and technical controls help protect customer and service information.
Ongoing oversight
Provider arrangements and relevant safeguards can be reviewed as operational requirements change.
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